Privacy / Cookie Policy

Cellell is committed to protecting and respecting your privacy and the security of your personal information. We value every customer and ensure that all data is handled responsibly and securely.

Secure Shopping

Safe and secure shopping is our priority. We use advanced security measures, including encryption and authentication tools, to protect your personal data.

All payment and personal information is transmitted using Secure Socket Layer (SSL) technology and stored securely in encrypted systems.

We do not sell, rent, or share your personal information with third parties. Your data is used solely to provide and improve our services, and you may opt out of communications at any time.

Information We Collect

When you place an order, we may collect:

  • Name
  • Delivery and contact information
  • Phone number
  • Email address
  • Order history

We may also request additional information if needed for:

  • Delivery assistance from couriers
  • Payment verification or fraud prevention
  • Resolving order-related issues
  • Proof of address or supporting documentation (where required)

If you participate in surveys or competitions, we may collect your contact details and any information you voluntarily provide.

How We Use Your Information

We may use your personal data to:

  • Provide products and services to you
  • Process and manage your orders
  • Improve our website and services
  • Inform you about updates, offers, or services you may be interested in

You can unsubscribe from marketing emails at any time using the link provided in our emails.

Cookies

Our website uses cookies to improve your browsing experience, manage shopping baskets, and speed up checkout.

Cookies may store session information such as selected currency and cart contents. You can disable cookies in your browser settings, but some website features may not function properly if cookies are disabled.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content or privacy practices, and we encourage users to review their policies before using them.

Your Rights

Under UK and EU data protection laws, you have the right to:

  • Be informed about how your data is used
  • Access your personal data
  • Request corrections to inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Protection against automated decision-making or profiling

You may contact us to exercise any of these rights.

Access and Correction

You may request access to the personal data we hold about you. We may require proof of identity before providing this information.

If any of your data is incorrect or outdated, you may request corrections at any time.

Data Security

We use strict security procedures and technologies to protect your personal information from unauthorised access, loss, or misuse.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: admin@cellell.com

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.